Twin Technology - Tomorrow's Technology Today

Education IT Support Services
for Schools and Academies

Education providers have unique IT requirements that general-purpose MSPs often struggle to meet. From safeguarding and data protection obligations under the DfE’s Keeping Children Safe in Education guidance to the specific software platforms used in schools — SIMS, Google Workspace for Education, Microsoft Education, Purple Mash — Twin Technology understands the education landscape and delivers IT support built around it.

We work with primary schools, secondary schools, sixth form colleges, and multi-academy trusts.

Hardware Maintenance and Support

We maintain and support the full range of hardware found in education environments — interactive whiteboards, classroom computers, teacher laptops, tablets, printers and server infrastructure.

Our engineers are DBS checked and experienced in working in school environments. We provide both reactive break-fix support and proactive maintenance to keep your technology operational throughout the school day.

Security Solutions
Network Management

Network Management and Connectivity

Reliable, fast and secure connectivity is essential for modern teaching. Twin Technology designs, installs and manages wired and wireless networks for schools, ensuring sufficient bandwidth for streaming, video conferencing and cloud-based learning platforms.

We manage content filtering and acceptable use policies in line with DfE requirements.

Safeguarding and Data Protection Compliance

Schools must demonstrate compliance with KCSIE, GDPR and the DfE’s cyber security standards for schools. Twin Technology helps education providers achieve and maintain compliance — from implementing content filtering and monitoring tools to supporting Data Protection Impact Assessments and assisting with Cyber Essentials certification.

Our team understands the Ofsted inspection framework and can help you evidence your IT governance during inspections.

Safeguarding and Data Protection Compliance
Cloud and Microsoft 365 for Education 1

Cloud and Microsoft 365 for Education

Microsoft 365 Education and Google Workspace for Education have transformed how schools collaborate, communicate and
manage learning.

Twin Technology manages both platforms for education clients — from initial deployment and staff training to ongoing administration, device management via Intune, and the implementation of Microsoft’s School Data Sync for automated MIS integration.

Helpdesk Support for Staff and IT Managers

Education IT teams are often small — sometimes a single person managing the IT needs of an entire school. Twin Technology acts as an extension of your team, providing helpdesk support for staff queries, project support for your IT manager, and strategic
advice at senior leadership level.

Our response times are defined in a clear SLA so your staff always know what to expect.

Cloud and Microsoft 365 for Education

Supporting Hertfordshire Schools Since 2006

Twin Technology has been working with schools, academies and multi-academy trusts in Hertfordshire for nearly two decades.
We understand the budget pressures, the inspection pressures and the unique demands of the education environment.
We’re proud to support the schools that shape the next generation of talent in our local community.