Twin Technology - Tomorrow's Technology Today

Education IT Support Services
for Schools and Academies

Twin Technology provides specialist IT support for academies, multiacademy trusts (MATs) and schools across the UK.

Education providers have unique IT requirements that general-purpose MSPs often struggle to meet. From safeguarding and data protection obligations under the DfE’s Keeping Children Safe in Education guidance to the specific software platforms used in schools — SIMS, Google Workspace for Education, Microsoft Education, Purple Mash — Twin Technology understands the education landscape and delivers IT support built around it.

We work with primary schools, secondary schools, sixth form colleges, and multi-academy trusts.

Hardware Maintenance and Support

We maintain and support the full range of hardware found in education environments — interactive whiteboards, classroom computers, teacher laptops, tablets, printers and server infrastructure.

Our engineers are experienced in supporting school environments remotely. We provide both reactive break-fix support and proactive maintenance to keep your technology operational throughout the school day.

Security Solutions
Network Management

Network Management and Connectivity

Reliable, fast and secure connectivity is essential for modern teaching. Twin Technology designs, installs and manages wired and wireless networks for schools, ensuring sufficient bandwidth for streaming, video conferencing and cloud-based learning platforms.

We manage content filtering and acceptable use policies in line with DfE requirements.

Safeguarding and Data Protection Compliance

Schools must demonstrate compliance with KCSIE, GDPR and the DfE’s cyber security standards for schools. Twin Technology helps education providers achieve and maintain compliance — from implementing content filtering and monitoring tools to supporting Data Protection Impact Assessments and assisting with Cyber Essentials certification.

Our team understands the Ofsted inspection framework and can help you evidence your IT governance during inspections.

Safeguarding and Data Protection Compliance
Cloud and Microsoft 365 for Education 1

Cloud and Microsoft 365 for Education

Microsoft 365 Education and Google Workspace for Education have transformed how schools collaborate, communicate and
manage learning.

Twin Technology manages both platforms for education clients — from initial deployment and staff training to ongoing administration, device management via Intune, and the implementation of Microsoft’s School Data Sync for automated MIS integration.

Helpdesk Support for Staff and IT Managers

Education IT teams are often small — sometimes a single person managing the IT needs of an entire school. Twin Technology acts as an extension of your team, providing helpdesk support for staff queries, project support for your IT manager, and strategic
advice at senior leadership level.

Our response times are defined in a clear SLA so your staff always know what to expect.

Cloud and Microsoft 365 for Education

Supporting Schools Since 2006

Twin Technology has been working with schools, academies and multi-academy trusts since 2006. We understand the budget pressures, inspection requirements and the unique demands of the education sector. We’re proud to support the schools that shape the next generation of talent.

Frequently Asked Questions

Do you provide IT support for multi-academy trusts (MATs)?
Yes. We support primary and secondary schools, sixth-form colleges and multi-academy trusts, with services built around education platforms (SIMS, Google Workspace for Education, Microsoft Education) and DfE requirements.
Can you help our school with DfE cyber security standards and KCSIE compliance?
Yes — from content filtering and monitoring to Data Protection Impact Assessments and Cyber Essentials certification, we help schools meet the DfE’s cyber standards and evidence IT governance for Ofsted.
How much does school IT support cost?
It depends on the size of your school or trust and the support you need. We build a package around your requirements and budget at competitive rates, with a clear SLA and no hidden costs — get in touch for a tailored quote.