At Twin Technology, we appreciate that supporting your own business IT infrastructure can often be a time consuming and a taxing affair. We also understand how a reliable and agile IT environment can reinforce a successful company. That’s why our managed partner support is designed around your company’s specific requirements and ensures that an engineering presence is always available remotely.
But don’t take our word for it, here’s a few client statements that highlight some of the great work we do with our support contracts:
“I’m so pleased we have all five [of our] Branches connected to your support system.
I just wish to say how impressed I and my colleagues have been with the professionalism and tenacity of your team. [Employee] has been especially diligent, efficient, responsive and patient in his dealings with some challenging issues created by our complicated and sometimes arcane systems and structures.
To say he has been an outstanding and exemplary representative for TwinTech would be true and possibly, an understatement!”
“Just a quick note to let you know that we really appreciate all of [employee]’s hard work over the last day or so, nothing is too much trouble, he just gets on and is an absolute pleasure to have around in our business, everyone loves him and he’s always so helpful and patient. We appreciate having good knowledgeable but approachable people working with us and he is certainly this and more. All our staff comment on [employee] and how good he is.
Please pass on our thanks to him and please make sure that our comments are held on his file. He’s a credit to Twin Tech and we really appreciate everything he does.”
“I had a meeting with the CEO yesterday, and she is very happy with how things are progressing with IT – so thank you.”
*Client and employee names have been anonymised for privacy purposes.
Each of our Managed IT support contracts are tailored to your exact requirements, and each contract is backed up by a Service Level Agreement for you to ensure you get what you need when you need it. Contact our dedicated team today to see how we can assist you and your business with our managed support system.