We are a Watford-based company that provides Managed IT Support, servicing customers all over the UK but predominately in the Hertfordshire, Buckinghamshire, Bedfordshire, and London area. We have been supporting customer IT environments at the highest level for over 15 years.
Our Managed IT Support plans have been designed for businesses to outsource IT resources to our dedicated specialist IT Support team.
Our IT Support highlights Include Microsoft 365, Microsoft Azure, Network & WiFi, Server, Storage, and Desktop Support Services
Our gold, silver and bronze IT support plans are simple & easy to understand, providing tailored IT support services for a fixed monthly cost. You can have peace of mind that your IT services are continuously monitored with the highest level of expertise and service.
Adhering to best practice requires measurement and assessment. If you can’t measure it the risk of failure is significant. We host regular reviews, demonstrating the performance of our IT support performance and most importantly, holding ourselves accountable to the quality of service we guaranteed to deliver from the outset.
With the critical need for IT services to be performing at the optimal levels, when any challenge arises you need to know that the best resource is managing the challenge. We ensure that any issue is owned by dedicated Senior IT support administrators with the highest level of capability in the industry.
We don’t just deliver you IT support contract from behind a desk. We ensure that we visit the company regularly to gain a deeper understanding of the business processes, culture, and objectives. This ensures that the IT support services that we provide, truly are bespoke to your individual business needs.
As your business grows so do your IT challenges. Outsourcing your IT support is a matter of rigorous planning, strong management, and most importantly trust. With our IT Support services, we provide an extensive range of support notably our proactive management of your servers and desktops.
Within our managed IT support packages, we have the option to provide unlimited remote IT support, where time spent doesn’t need to be a factor in your IT support. We are dedicated to providing our customers with total peace of mind that our IT support has you covered each and every time you need to be.
With any IT support project we take on, we will allocate a dedicated account manager, who ensures the progress of any ticket is processed and managed to the highest level of service. This level of management and communication will make sure we remain focused and that every stakeholder is always in the know.
It’s our belief that you need more than just experience when delivering an exceptional Managed IT support contract. Competency does not come from experience alone, it comes from combining skills, knowledge, and attitude. This dedication to competency sets us apart from our competition and in our customer’s opinion, a great choice for an IT support company in the Hertfordshire area.