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Services

Twin Technology Detailed Service List
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Account Management

Every customer deserves the best. In order to make this happen Twin Technology takes special measures to ensure the sales process is as hassle free as possible and customer satisfaction is the driving factor.
Our Sales team oversee the customers’ needs from start to finish, ensuring efficient supply chain management and personal service. We provide a non-prescriptive, flexible service, designed to fulfil the individual needs of each customer.
Twin Technology has a dedicated team of account managers who work alongside our customers every step of the way. No matter what the business type, you will have a committed member of staff managing your individual business with us.
Operating like this enables us to be pro-active in making informed cost-reduction recommendations and enables us to quickly adapt to our customers’ constantly changing requirements. It allows our account managers to gain a real understanding of your business needs and thus advise and work with you to achieve the best results.

Storage & Server

Customers often view their storage and server needs in a very traditional fashion; keep adding more when the need arises, stack shelves, buy servers with larger internal disks and increase memory capacity where needed.
Twin Technology takes a new approach. We look at our customers’ systems and help them to build something that is resilient, easily scalable, automated and adaptable.
This can lead to savings in management, power and cooling. Twin Technology will work with you to ensure you are getting the most out of your storage and server infrastructure.
Talk to us today to find out how Twin Technology can help you with your storage and server needs.
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Networking, Broadband & Telephony

Networking & Telephony
Twin Technology understands the importance of having a reliable network solution. Unreliable network services can cause significant business losses in the form of computer network problems and potential down time, costing you both time and money. To ensure your business doesn’t suffer, Twin Technology provides a wide range of Networking and Telephony Solutions to fit varying customer types.
It’s not enough to us that your networks are simply available – they also need to perform and to be secure, resilient and scalable, ensuring that the services on which your organisation relies work effectively, at all times.
Broadband
The ability to communicate is probably the most important function in any business, that’s why we create dynamic communication solutions that are adaptable and scalable to your specific business needs. These solutions utilise industry leading technologies to provide you with enterprise class services at an affordable cost.

Wifi

Twin Technology, partnered with Meraki offer a range of wireless services, from site audit to deployment. Cisco Meraki access points are built from the highest grade components and carefully optimized for a seamless user experience. The outcome: faster connections, greater user capacity, more coverage, and fewer support calls. With unmatched visibility, Meraki access points provide deep network insight enabling smarter network management.
The Cisco Meraki dashboard gives visibility into the network users, their devices, and their applications. Armed with rich analytics, administrators can quickly create access control and application usage policies, optimizing both the end-user experience and network security.
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Consultancy

Twin Technology’s consultancy team are focused on advising our customers from start to finish. Our highly trained and accredited team will take you through from an initial brief and review, to design, to migration and implementation.
Our consultants are able to offer a comprehensive range of consulting and professional services aimed at delivering effective solutions for your business.
We work towards creating technology solutions that work well in our clients’ business environments – we are problem solvers first and foremost. Our consultants are extraordinarily skilful at bringing together technical innovation and a real working knowledge of how businesses need to operate.

We always start with what your organisation needs, from there we work out the business processes and technical solutions that must come together to deliver the greatest value and help the organisation operate more effectively.

Our team works in collaboration with you – listening, learning and leading – always flexible in approach because we know things change and goalposts move.
Our ability to adapt and deliver sets us apart.
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Support

Supporting your server, storage, networking, mobility, software and desktop environments can often mean you are not focusing on growing your business. We are here to take the burden away from you! We have a huge wealth of expertise in all of your support requirements, with in-house specialists and a full helpdesk system and call tracking. We monitor and proactively assist your organisation to give you the peace of mind that we are here to fix it when things go wrong.
We also design new solutions and introduce new technologies to you when we know this can improve your work environment.
We also understand that not all needs are the same and therefore offer various levels of support to suit your business.
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Design & Development

Twin Technology’s in house and offshore development teams can deliver bespoke software solutions, web site and web application development and design.

Our developers are proficient in a broad range of design, development and programming languages.

Based on our strength and knowledge we are able to offer a range of services; some examples are given below:

  1. Custom Application Development
  2. Intranet and Internet based Portals
  3. Design and Proofing Services
  4. Content Management Solutions – including WordPress
  5. Knowledge Management Applications
  6. Quality Assurance & Testing

We operate both agile and structured development methodologies to ensure your project is delivered to suit your needs.

Please request a call back if you would like to speak with one of our development managers or would like further information.

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