Twin Technology believes that every customer deserves the best. In order to make this happen we take special measures to ensure the sales process is as hassle free as possible and customer satisfaction is key.
Customers often view their storage and server needs in a very traditional fashion; keep adding more when the need arises. Twin Technology takes a new approach, future proofing your systems to optimise your infrastructure and reduce your expenditure.
The ability to communicate is probably the most important function in any business, that’s why we create dynamic communication solutions that are adaptable and scalable to your specific business needs.
Whether your business requires basic web hosting for a simple site or a fully managed solution to move your system to the cloud, we can work with you to provide a hosted solution to meet your needs.
Our consultancy team are focused on advising our customers from start to finish. Our highly trained and accredited team will take you through from an initial brief, review, design, migration and implementation.
Twin Technology’s in-house and offshore development teams can deliver bespoke software solutions, website and web application development & design. Whatever your requirement, we have the solution.
Our mission is to safeguard the digital lives of our customers by utilising high performance, secure and highly effective systems to protect you against current and future digital threats.
We’re proud of all the work we do for our customers, but don’t just take our word for it, have a read of what they have to say.
New Support Client 2022 Care Sector
The couple of times I have requested assistance from TT, the response time to the telephone call has been swift, no voice message needed to be left, the technician fixed the issue during the telephone call, no ticket needed to be raised and added to a waiting list, friendly professional team. All round a good IT service. Thank you! 🙂
Thanks for all the support and for going that extra mile which has lead to getting the new machine up and running ahead of schedule. Really means a lot and just shows there is a big difference between TT and your generic provider.
Apart from the cost savings, their sales team are just so professional and approachable. They understand my business requirements and will bend over backwards to find solutions for our requirements. Twin Technology are very dependable and will always come back to you with an answer. A good example of their services was when we were setting up an office in Edinburgh and we needed 30 flat screen monitors, we ordered these at 4pm on a Thursday afternoon and they arrived promptly at 9am Friday morning, as required.
I heartedly recommend them.
We have been working with Twin Technology for over 14 years. I just wouldn’t go anywhere else! I highly recommend them to any other companies and have to my friends who are looking for hardware or support. I still remember when we first came across our account manager and Twin Technology. Their prices compared to our previous incumbent there were miles apart, to our benefit. Obviously, from then on we have never looked back. Over the years, with their open and honest approach we have saved thousands of pounds on hardware and they continue being competitive.
They are our go to people for nearly all our IT and general requirements, whether it’s IT hardware, Courier services or even the smallest of Stationary items, they are a one stop shop for everything you may require.
Always a pleasure having “tech staff member” in the Office when he comes in to help, always has time for everyone, explaining everything well, is very patient with all the staff and is very good at what he does, I know I can trust him and rely on him and his work. Thank you “Techie”
The speed and quality of response we get from Twin Technology really is exceptional. They don't waste time worrying about who is responsible, but just sort out the problem and make sure everything is running smoothly. We have an excellent working relationship with TT and their track record with us is brilliant. I really have absolutely no hesitation in recommending them.
At Twin Technology we take the safety and well being of our colleagues, suppliers and customers very seriously. For this reason, we are following all official Government guidelines and the majority of our staff are now working from home and this seems to be something that will continue for the foreseeable future.
As a customer you should experience no impact in service or support as our normal means of contact via telephone, our ticketing systems or email have been fully configured to our remote environment. We stand ready to support customers and suppliers with advice, support and solutions, during this exceptionally challenging time and will update this website with our latest information as well as offering individual advice via your normal contact points.