The BT Switch-off: BT’s Plan to Phase out Traditional Telephones

Technology is constantly evolving, and voice tech is no exception. Instead of the traditional blend of mobiles, landlines and other online services, the world is embracing cloud based, fully integrated solutions. At the forefront of this evolution are BT, who are currently transitioning the UK to a fibre infrastructure and phasing out the traditional ISDN (Integrated Services Digital Network) and PSTN (Public Switched Technology Network) phone lines.  

Why Are BT Phasing Out ISDN and PSTN?

As technology advances old fashioned technologies become more expensive to maintain and repair. PSTN is the traditional telephone line network which carries analogue voice data over copper lines. Although it improved over the years, it used the same principle and design as the early telephone networks of the late 1800’s. ISDN, which was introduced in the 1980’s, allowed both voice and data services to be delivered simultaneously. Ultimately the BT switch-off marks the next evolution of telecommunications technology.  

VoIP Technology – Life After the Switch-Off

VoIP (Voice over Internet Protocol) telephony has been around for a while and many businesses have already benefited from it. Eventually all phone lines will be superseded by IP technology, which is vastly superior to what we have used in the past. The technology offers a multitude of advantages for businesses in that is cost effective to use, as well as being easy to setup and maintain as there is very little on-site equipment. The VOIP technology itself works with the cloud offering its users, the freedom to easily add and remove users as needed. It’s no secret that cloud-based technologies allow remote access from anywhere on the globe and it’s never been easier to collaborate and communicate with colleagues or clients. There is already an array of technologies that will empower future business generations, VoIP could be the communications service that brings them all together. Katie Milligan, BT Openreach MD for Customer, said: “Our new network will place the UK at the forefront of the global digital race and provide a major boost to the UK economy, so we’re determined to create a plan that will benefit of every UK community, by upgrading customers quickly, smoothly and affordably.”  

When Will This Happen?

BT Openreach have announced their intention to cease the PSTN and ISDN phone lines. Openreach will be starting with a cease in new supply of the networks in 2020 and a full migration to newer technologies by 2025.   If you have any concerns regarding your telephony, then please do not hesitate to contact us and we would be more than happy to help.