Twin Technology - Tomorrow's Technology Today

Small Business IT Support

Running a small business is hard enough without IT getting in the way. Twin Technology
becomes your IT department — enterprise-grade support, without the enterprise price tag.
Why Twin Technology

IT support designed around small businesses

For a small business — especially under 15 or 20 users — IT is often someone’s second job, or a patchwork of different suppliers. That works until it doesn’t: a failed backup, a security scare, or simply hours lost to problems no one has time to fix. We give you a single, dependable IT partner who proactively keeps everything running, secures your business, and is on the end of the phone when you need us — all for a predictable monthly cost.

What’s included

Everything your small business needs, in one place

Proactive monitoring and maintenance

We catch and fix small issues before they become outages.

A responsive helpdesk

Real people, clear response times, and no jargon.

A dedicated account manager

Someone who knows your business by name.

Microsoft 365

Set up, secured and managed properly.

Backup and recovery

Backup and recovery you can actually rely on.

Hardware and software

Sourced and configured at competitive rates.

Security built in

Multi-factor authentication, email protection, and 24/7 threat monitoring and response.

Managed or co-managed

Fully managed, or alongside your team — your choice

Most small businesses want us to be their complete IT department — fully managed. If you already have someone who handles the day-to-day, we can work alongside them instead (co-managed): extra skills and cover without replacing anyone. Either way, you get the same proactive, security-first service.

Projects and migrations, handled

Beyond day-to-day support, we take care of the one-off projects small businesses need — Microsoft 365 migrations, cloud moves, office relocations and more — with no data loss and minimal disruption.

Why choose us

Why small businesses choose Twin Technology

  • 20 years supporting UK businesses, from start-ups to established firms.
  • Security-first and Cyber Essentials certified.
  • Honest, proportionate advice — competitive rates, no hidden costs, and never overselling.
  • A dedicated account manager and certified engineers who do what they say.

Let's sort your IT, so you can run your business

Whether you need a complete outsourced IT department, support alongside your team, or help with a one-off project, we’ll make IT one less thing to worry about — at competitive rates. Call 01923 228820 or get in touch for a free, no-obligation IT review.

Frequently Asked Questions

Do you support small businesses with just a few users?
Yes — we support businesses of all sizes, and many of our clients have fewer than 15 users. There’s no minimum.
Do we need our own IT person?
No — we can be your complete outsourced IT department. If you do have someone in-house, we can support them instead, co-managed.
Can you help with one-off projects, like a Microsoft 365 migration?
Yes — we handle migrations and IT projects as well as ongoing support, with minimal disruption to your team.
How much does small business IT support cost?
It’s a predictable monthly cost based on your size and needs, at competitive rates — a complete IT department for less than the cost of hiring. Get in touch for a tailored quote.
Are you local or UK-wide?
Both. We’re based in Watford and support businesses across London, Hertfordshire and the whole UK — remotely, and on-site when it matters.